Privacy Policy

This privacy policy applies to Virgin Gaming Fiesta powered by XeSports, operated by TechXhub DMCC and VSTAR MULTIMEDIA LLC (Virgin Megastore), registered in Dubai Multi Commodities Centre, United Arab Emirates. For privacy concerns, contact: privacy@xesports.pro.

• Name, email, phone, and IGN (for registration and verification)
• Gaming username, tournament records, and team information
• Payment and prize distribution data
• Device data (IP address, browser info), usage analytics, and location (city/country, not precise GPS)
• Communications (support tickets, feedback, social handles)
• With parental/guardian consent for users under 18

• To manage tournament registration, eligibility, scores, and prize disbursement
• To maintain user accounts and provide support
• For fraud prevention, anti-cheat, and platform security
• For legal and regulatory compliance with UAE law, including tax and anti-money-laundering
• For sending event updates, marketing (with your opt-in consent), and service improvement

Personal data is processed based on your registration (contractual basis), legitimate business interests, and to comply with UAE law. Marketing and analytics tracking is only performed with your explicit consent. You may withdraw consent at any time.

• Shared with tournament sponsors, partners (Virgin Megastore), payment providers, and regulatory authorities as required by law (e.g. prize fulfillment and legal compliance)
• Limited data shared with game publishers for ranking and eligibility checks
• No selling or sharing of personal data for unrelated third-party commercial purposes

• Data is protected with industry-standard encryption and access controls
• Retained only as long as legally required (competition data for up to 5 years, financial for 7 years)
• Secured against unauthorized access, and promptly deleted/anonymized when no longer needed

Under UAE PDPL, you may request:

• Access to your data and a portable copy
• Correction or deletion (unless retention is required by law)
• Restriction or objection to certain uses (e.g. marketing)
• Withdrawal of consent at any time

Requests: privacy@xesports.pro

• Essential cookies are used for website function
• Non-essential cookies (analytics/marketing) used only with your consent; manage via browser settings

No collection of data from children under 16 without verified parental consent. Parents can contact us to delete their child’s data.

Material changes will be notified via website/email. Continued use of services means consent to the updated policy.